The AI assistant Claude is currently struggling with a major outage. Since the afternoon, reports from users who cannot use the service or can only use it with limitations have been piling up online. Developer Anthropic confirmed the problems on its status page and stated that work is already underway to resolve them.
The first outage reports came in around 3 p.m. German time. On the Downdetector platform, the number of complaints in the United States rose to several thousand within a short period. At times, more than 8,000 reports were registered there.
Almost all Claude services affected
According to Anthropic, the outage extends across nearly the entire Claude ecosystem. Both the chat interface and Claude Code, Claude Cowork, and the application programming interface (API) are affected. Only Claude for Government appears to be exempt from the problems.
The limitations also do not only affect individual models or user groups. Both free and paying customers are reporting difficulties. Users are sometimes receiving the message that a model is currently unavailable. In other cases, Claude loads responses indefinitely without producing a result.
On the official status page, Anthropic initially spoke of an increased error rate. Then the situation was classified as a major outage.
Error identified
According to the company, the error has now been identified. Later, Anthropic stated: "The problem has been identified, and a solution is currently being implemented." The company did not initially provide further details.
At least there are initial indications of a possible easing. While outage reports remain at a high level, their number has recently declined slightly. However, it cannot yet be conclusively assessed whether the deployed bug fix is already showing an effect.
